About Us
More About Us
Licence No : 20/01155/ANEST
We have been a family run business for the last 30 years, building up a loyal customer base and pride ourselves on trying to make your cats stay as stress free as possible.
We have pens for single, doubles and families of cats, which can accommodate up to five cats. Each pen has its own bedroom compartment and individual run, which is fully roofed. Cats have access to both of these at all times so can switch between the two as they wish. All pens are fully secured.
The main building is also fully secure with a separate roof and is accessed by a double door. All bedrooms have individual thermostatic controlled heaters.
We welcome viewing by appointment if you wish to come and visit us first before making a booking.
Only fully vaccinated cats are able to board with us. Vaccination cards must be produced on arrival and left with us for the duration of your cats stay.
All cats must be neutered, unless under 6 months of age.
Please make sure your pets are up to date with flea and worm treatment, as recommended by your vet.
We are open all year round for boarding but do not open for leaving or collecting cats on Christmas Day, Boxing Day or New Years Day.
Please bear in mind that early booking is essential for busy periods such as Bank Holidays, School Holidays, Christmas and Easter.
Upon arrival, you will be asked to fill in a short booking form with:
- Your name and address
- A contact number (your mobile or that of a friend/relative) so that in the unlikely event of your cat falling ill we will be able to contact you to discuss any treatment that may be required,also please ensure your contact is able to come and collect your cat/s in the event of an emergency at the cattery
- Your Vet's details
- Your cats details - including dates when vaccinations are due
- Details of any recent health problems
- Authorisation to administer medications
- Authorisation for any vet treatment necessary during boarding
- Authorisation for your cats to be housed together, and separated if needed
- Brand of worm and flea treatment used, and date last given
- Microchip number (if applicable)
More information can be found on our terms and conditions page
Frequently Asked Questions
Q: My cat has never been in a cattery before, how will he cope with being in a confined space?A: Cats adapt to their surroundings, and as long as they have a comfy bed, and good food with plenty of enrichment they are perfectly happy. In the 31 years that we have been running, we have never had a cat fret while he/she has been with us.
Q: What do I need to bring with me?
A: All you need to bring is your cat and an up-to-date vaccination record. Bedding, bowls, litter trays, food and toys are provided but you are welcome to bring your cats favourite toy and blanket if you wish.
Q: What if my cat is on special food/ medication?
A: If your cat has been prescribed a specialist diet by your vet, you will need to bring adequate supply with you. We can administer any tablet and are able to give diabetic cats their insulin injections, again please bring an adequate supply and details of doses and times for when the medication is to be given. Please bring medication in the boxes provided by the vet with the instructions clearly visible.You will be required to sign a Medical authorisation form allowing us to administer medications.If at any time there is a risk of injury to cattery staff then vet advice will be sought at owners cost.The cattery reserves the right to refuse admission of any cat deemed unfit for boarding.
Please note we cannot feed cats a raw food diet due to hygiene regulations at the cattery.
Q: What if my cat is ill whilst staying with you?
A: Whilst all possible care and attention is given to each cat, in the unlikely event of your cat falling ill, he/she will be taken to your own vet to be examined. Any costs incurred will be paid at the time of treatment, and will then be added to your boarding invoice to be paid upon collection. Wherever possible, you will be contacted and kept informed of any treatment needed.
Q: Are your pens heated?
A: Thermostatically controlled heaters in all bedroom units.
Q: Do you provide a collection and delivery service?
A: Yes, for a small additional cost. Please ring for details.
Q: Can I pay by card?
A: Yes, we accept all cards, except American express. You can also pay via cash or bank transfer.
Q: Do you offer long term boarding?
A: Yes, we are very experienced in the boarding of cats long term, our Standard Operating Procedure is as follows:
1.Your cat is weighed on entry, weight is noted and checked weekly
2.Your cat is brushed daily to enable us to build a bond with your cat and to also check for any abnormalities
3.Your cat is let out into our large exercise area twice daily and played with to relieve any boredom or stress
4.If we notice any considerable change in your cats wellbeing we shall speak to you or your named contact to discuss the matter further.
5.Your cat along with all the others is checked last thing at night
Please feel free to call and ask any other questions that you may have.